Welcome to HR&SO

These Terms and Conditions (T&Cs) govern the professional relationship between the consultant Sophie CLEMENTE (“the consultant”) and the client (“the Client”). By booking a service or signing a proposal and/or a quote, you agree to the following terms:

1. Services Provided

The Consultant provides HR consulting, career orientation for students (utilizing mainly but not exclusively WCFM and MOTIVA frameworks), and professional workshops (such as Insights Discovery for instance). The specific scope of work, duration, and deliverables will be outlined in a separate written proposal, quote or booking confirmation.

2. Booking and Professional Fees

• Quotes: All formal proposals and quotes are valid for 30 days from the date of issue.
• Payment Terms:

For individual services, like coaching or student orientation, 50% of the price is due upon commencement of the service; the remaining 50% is due after the service has been completed when the invoice has been sent. For corporate consulting, a 30% deposit may be required before work commences, the remaining 70% is due after the service has been completed and the invoice has been sent in a maximum timing of 30 days.

• Methods: Payments are accepted via Bank Transfer or paynow (telephone number)

3. Cancellation and Rescheduling Policy

Your time and the Consultant’s time are valuable.

• Individual Sessions: Cancellations or rescheduling requests must be made at least 48 hours in advance.
• Corporate Workshops: Cancellation terms for group workshops will be specified in the individual contract but generally require a 14-day notice for a full refund of the deposit.

4. Professional Ethics & Confidentiality

As a Senior HR professional, I adhere to strict confidentiality standards:

• All personal data, assessment results (Motiva, WCFM, Insights etc…), and corporate strategy discussions are strictly confidential.
• The Consultant will not disclose any information to third parties without prior written consent, except as required by law.

5. Intellectual Property

All materials, workshop decks, and proprietary tools provided during the mission remain the intellectual property of the Consultant. They are intended for the Client’s personal or internal company use only and may not be reproduced or resold.

6. Limitation of Liability

The Consultant provides expert guidance and tools to facilitate decision-making. However, the Consultant cannot guarantee specific employment outcomes or academic admissions and/or choices, as these depend on the Client’s individual actions and external market factors.

7. Governing Law and Jurisdiction

These terms are governed by the laws of Singapore. In the event of a dispute, the parties agree to seek an amicable solution before pursuing legal action in the courts of Singapore Jurisdiction.

8. Contact Information

For any questions regarding these terms, please write to : Sophie CLEMENTE HR&SO – UEN 53517704J contact@hrandso.com